Information Collection and Use

Matrix Masters, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Orders

We request information from the user on our order form that is provided by PayPal. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Additional privacy information about these services is available directly from the PayPal website.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. The Matrix Masters web site uses cookies only for our interactive Bulletin Board System (BBS). Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie for our site's BBS, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.

Some of our affiliates may use cookies. However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will not share aggregated demographic information with our partners, affiliates, and advertisers (should we ever accept advertisements in the future).

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that we, Matrix Masters, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter and Mailing List

If a user wishes to subscribe to one of our newsletters or place their e-mail address on our mailing list, we ask for contact information such as name and e-mail address. Our email lists are never shared or sold to third parties.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our web site, you can send an e-mail to security@MatrixMasters.com.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by sending an email to Customer Support@matrixmasters.com.

Choice/Opt-in

Our users must opt-in to have their information used for purposes not directly related to our site at the point where we ask for the information.

Users who no longer wish to receive our newsletter may opt-out of receiving these communications by REPLYING with UNSUBSCRIBE in the subject line in the e-mail or e-mail us at Newsletters@matrixmasters.com.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post a notice of those changes on our Home page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

This web site has agreed to notify you of:

1. What personally identifiable information of yours is collected from you through the web site

2. The organization collecting the information

3. How the information is used

4. With whom the information may be shared

5. What choices are available to you regarding collection, use and distribution of the information

6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Matrix Masters, Inc. control

7. How you can correct any inaccuracies in the information

If you feel that this company is not abiding by its posted privacy policy, please contact the Matrix Masters security department by e-mail at security@MatrixMasters.com.